Helping Children Cope With Bad News: Podcast Companion

by

Leonardo Rocker

Helping Children Cope With Bad News: Podcast Companion

Bad news can reach children through family conversations, school, television, social media, group chats or changes they notice in the adults around them. A child may be responding to a world event, a community tragedy, a serious illness, a separation, a death or another event that affects their sense of safety.

This podcast was recorded earlier and is preserved below with its complete historical transcript. The companion guide adds current, evidence-informed advice. It focuses on what adults can do after a child has heard or seen distressing information. For guidance on delivering difficult personal news, read our guide to breaking difficult news to children.

Begin with what the child already knows

Before providing more detail, ask a simple question such as, “What have you heard?” or “What did you see?” Children often combine fragments of accurate information with rumours, images and their own interpretations. Listening first helps adults correct misunderstandings without adding frightening material the child had not encountered.

Use clear, age-appropriate facts. Say what is known, acknowledge what is uncertain and explain what responsible adults are doing now. Avoid speculation, graphic detail and promises that cannot be guaranteed. A useful answer is brief enough for the child to absorb, followed by an invitation to ask more later.

Check safety before offering reassurance

Reassurance is most useful when it is truthful and specific. If the event is distant, explain the physical distance and the protections around the child. If the event affects the family or community directly, describe the immediate plan: who is with the child, where they will stay and which adults are helping.

Do not tell a child that “nothing bad will happen”. Try: “You are with me now. The adults are following the safety plan, and I will tell you if anything changes.” This supports security without pretending that adults control every outcome.

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Limit repeated and graphic exposure

Research links heavier exposure to disaster and large-scale violence through media with stronger stress reactions. Most studies are observational and vary in quality, so they cannot prove that every exposure causes harm. The practical implication is to reduce unnecessary repetition, especially graphic images, while still answering the child’s questions.

  • Choose one or two reliable sources and check them at planned times.
  • Keep rolling news and adult discussion away from younger children.
  • Turn off autoplay, previews and non-essential alerts.
  • Ask what is appearing in the child’s feeds, messages or group chats.
  • Do not replay or share violent footage, even to make a point.

If a child has already seen something distressing, remain calm. Ask what they saw, stop further exposure and help them name what felt frightening or confusing. Report seriously harmful online content through the platform and use the eSafety Commissioner’s pathways where appropriate.

Make room for different reactions

Children may feel frightened, sad, angry, numb, curious or apparently unaffected. Some ask the same question repeatedly. Others communicate through play, drawing, movement, physical complaints or changes in sleep and behaviour. There is no single correct reaction.

Acknowledge the response without assuming its meaning: “You have asked about this a few times. I wonder if part of it still feels uncertain.” Offer words, drawing or a visual feelings tool, but do not force disclosure. Face It Cards can give children another way to point to an emotion when spoken language is difficult.

Adults can model regulated honesty: “I feel sad about this, and I am taking care of myself.” If the adult is too distressed to speak steadily, another trusted adult can lead the first conversation. This is not about hiding emotion. It is about ensuring the child is not asked to manage the adult.

Further Reading

Related Quirky Kid resource

Resolve

Supporting Young Children Through Trauma

Restore predictability and everyday agency

Distressing news can make the world feel unpredictable. Familiar routines for meals, school, sleep, movement and connection can help restore continuity. Flexibility may be needed, particularly when the family is directly affected, but explain changes before they happen where possible.

Offer small choices that are genuinely available: which trusted adult to sit with, whether to talk now or after dinner, or whether to draw or go for a walk. A realistic action can also reduce helplessness. This might be writing a message, contributing to a verified community effort or helping with an ordinary family task. The child should not feel responsible for solving the event or caring for distressed adults.

Watch patterns over time

Many children experience temporary distress and recover with safe, responsive support. Look at change from the child’s usual pattern, its severity, persistence and effect on daily life. Possible signs that deserve attention include:

  • repeated nightmares, intrusive memories or strong distress at reminders
  • avoidance that restricts school, relationships or ordinary activities
  • marked changes in sleep, appetite, concentration or self-care
  • persistent withdrawal, aggression, hopelessness or physical complaints
  • repeated reassurance-seeking that does not settle with calm answers
  • talk of self-harm, suicide or wanting to die.

These signs do not establish a diagnosis. They can also occur with anxiety, grief, trauma, depression, sleep difficulty, family stress or other health concerns. A clinician should consider the event, the child’s development, previous experiences, relationships, culture and current safety.

What the research can and cannot tell us

Systematic reviews suggest that communication, parenting responses and social support may be associated with children’s recovery after potentially traumatic events. However, the evidence is varied, and much of it is observational. Associations do not show that one communication style caused an outcome.

This means adults should avoid rigid scripts or universal timelines. A calm, truthful and responsive approach is sensible, but support must be matched to the child and situation. Professional help should not be presented as automatically necessary after every upsetting event, nor delayed when distress is severe or functioning is deteriorating.

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When to seek help

Speak with a GP, psychologist, school wellbeing professional or another qualified clinician when reactions are severe, increasing, persistent or substantially affecting daily life. Seek urgent help if the child may be unsafe, is talking about suicide or self-harm, or cannot be kept safe.

If there is immediate danger, call Triple Zero (000) or attend the nearest hospital emergency department. In Australia, Lifeline is available on 13 11 14, and Kids Helpline supports children and young people aged 5 to 25 on 1800 55 1800.

A practical conversation sequence

  1. Pause. Regulate your own voice and decide what the child needs to know now.
  2. Ask. Find out what they have heard, seen and understood.
  3. Clarify. Correct misinformation using brief, concrete facts.
  4. Connect. Name the feeling or need without demanding disclosure.
  5. Protect. Reduce repeated media exposure and explain the current safety plan.
  6. Return. Revisit the conversation later rather than trying to resolve everything at once.

How Quirky Kid can help

A Quirky Kid psychologist can assess emotional and behavioural concerns, provide psychological support when appropriate and collaborate with family and school. For non-urgent concerns, explore child and family psychology consultations or contact Quirky Kid to discuss the best next step.

This article provides general educational information. It does not diagnose a trauma-related condition or replace emergency, medical or psychological care.

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Sources and further reading

  1. Alisic, E., et al. (2023). Parent-child communication about potentially traumatic events: A systematic review. Clinical Child and Family Psychology Review.
  2. Williamson, V., et al. (2023). Parenting behaviours and child post-traumatic stress symptoms: A systematic review. Clinical Psychology Review.
  3. Hopwood, T. L., & Schutte, N. S. (2017). Psychological outcomes in reaction to media exposure to disasters and large-scale violence: A meta-analysis. Psychology of Violence.
  4. Raising Children Network. (2025). Disaster news: supporting children 6-11 years.
  5. Emerging Minds. (n.d.). Traumatic events, the media and your child.

Episode transcript

[00:00:00-00:00:32]Dr. Kimberley O'Brien introduces strategies for parents to help kids cope with traumatic news.Hello Bonnie. It's Dr. Kimberley O'Brien here. I'm auto-recording in Japan, so I hope there won't be any background distractions. I'll talk for five minutes on strategies to help kids cope when they've seen a tragedy, or had some sort of unfortunate event. I'll have some tips for parents as well - I'll fill you in on that towards the end of the interview.[00:00:33-00:02:27] Parents shouldn't shield children from all forms of adversity. Instead, teach them coping strategies for stressful events, since those are an inevitable part of life. The first thing you said was about helping kids to deal constructively with bad news, rather than sweeping it under the carpet. I agree that it's a healthier approach because it's really setting them up for life. It's giving them the skills to overcome adversity, without feeling like a parent is required to shield them from something that's not appropriate for kids to hear.From a young age kids are learning how to overcome physical injuries. Like toddlers grazing knees - they hop up and brush themselves off, and then life goes on. They can cope with those sorts of little incidents. And if we do shield the kids from all adversity, then they don't learn the coping skills they need in certain situations, like if they are not good enough for a sports team, or if they're excluded from a game at school. Teaching them coping skills is like teaching them life skills that help them to be more resilient. And it gives them the confidence to be able to overcome issues moving forward. That's part of healthy psychological development.Imagine adults that haven't learned to overcome adversity. They're more likely to react negatively, perhaps need a lot more support, and need to take time off work if they haven't learnt to cope with life's issues that will come our way. That's just part of life, isn't it? Kids will have to change schools, or they may lose a pet or loved one. That stress is a part of living, so it's something that kids need to learn to cope with.[00:02:27-00:04:08] Encourage children to express their feelings in words, rather than through actions. Praise them for expressing themselves clearly, and empathise with them verbally. When something bad happens, let kids write down questions in a booklet, so you can answer those questions when you feel prepared to remain calm during the discussion. It's a way to model good coping skills. The best way to do this, for parents, is to prepare for question time if it's something that's happened for a young person, like the loss of a pet. Have a question booklet that kids can record some questions in. And then make sure you feel prepared emotionally to answer each one of those questions. When I say prepared emotionally, I mean that children often take their cues from their parents. If parents are very emotional, kids will often follow suit and become quite emotional. So being prepared to model good coping skills as a parent is important. Say "these things happen but we will get through it". Use words to explain those feelings.Sometimes kids will use actions or behaviour to express their emotions. For example, they may feel disappointed, or upset that they didn't make the sports team, and they may throw their sports bag across the room. But what we want kids to do is to use their words, and say "I feel so disappointed, I'm so jealous that my best friend was selected and I wasn't". Parents should then use verbal praise to say "I'm so glad to hear you express yourself so clearly, now I understand how you feel". Parents can empathise with young people: "I've felt that way before, this must be hard". Empathising is also part of helping kids to express their feelings in words, rather than in actions.[00:04:08-00:05:01] When it comes to family trauma, such as a separation or a tragedy, it's better to get professional help because they can remain objective and provide the family with support. Just a final point now, for parents on how to help kids through family separation. It's good to encourage them to see a psychologist, such as someone at the Quirky Kid Clinic or a school counselor, to help them normalize those feelings. Often if parents are involved in situations, like if there's been a tragedy or trauma within the family, it's better to get professional help. A professional can remain objective and provide kids and parents with stats on how often these things occur, how long it may take kids to recover, and what the phases of grief and loss may be. It's good to have an expert when dealing with family separation or similar situations.[00:05:01-00:05:58] When a tragedy happens, stick to the basic facts when relaying the news to the child. Avoid delving into the causes, or exposing them to distressing images, to avoid more of an emotional response. And finally, a tip about how to relay the news to a child. Say it was something that happened in the world, like a tsunami. We often get rising referrals when there's been a trauma, like a tsunami, and kids have seen it on TV. It's best to switch off the news when there's lots of visual, distressing images for kids to catch. Parents have more control when they're giving the news to the young person. Stick with the facts: what happened, how it happened, when it happened. Avoid going into the whys, because that's often going to trigger more of an emotional response.[00:05:58-00:06:50] Apart from verbally expressing themselves, it can also be useful for kids to use art or visual props to talk about how they felt before, during, and after an incident. I'm going to wrap up now. To help kids deal and process emotions, help them to use their words to understand those feelings, or to seek help from a professional. Sometimes kids will express their feelings using art, so give them an opportunity to draw what happened. Or, they can select images, such as from our "Face It" cards, which are feelings cards with a whole bunch of different facial expressions. Children can use them to talk about what they felt before, during, and after an incident. Visual props can be very helpful.Bonnie, it's been a pleasure to answer your questions today, and I look forward to talking to you again in the future. I'm Dr. Kimberley O'Brien from the Quirky Kid Clinic. That's www.quirkykid.com.au. And keep in touch. Thank you.

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